Our services are designed to support businesses and schools with efficient pickup, drop-off, and secure data destruction solutions, delivered with reliability, compliance, and care.
No appointment is required for small quantities. Customers may bring materials directly to our facility during operating hours.
For larger loads, an appointment is recommended to ensure efficient service and proper preparation upon arrival.
Appointments can be scheduled by phone or email. To properly prepare for each pickup, we require a brief description of the items being removed. Photos are strongly recommended, as they help us determine the appropriate equipment, crew, and number of carts needed for the job.
Our team reviews the information and photos provided to evaluate the scope of the pickup and identify any special handling or equipment requirements.
Our team arrives on-site with the necessary carts, equipment, and personnel to complete the pickup efficiently and professionally while minimizing disruption to your facility’s daily operations. During the pickup, all items are counted and documented for accurate tracking. Work orders are completed on-site to maintain organized records and ensure a clear and reliable paperwork trail for every service.
Once the service is complete, our team confirms that all requested items have been removed and the pickup has been successfully completed.
All incoming materials are counted, weighed, logged, and documented to maintain accurate tracking, organized recordkeeping, and proper inventory accountability throughout the recycling process.
Electronic devices containing sensitive or stored data are carefully tracked and managed under strict chain-of-custody procedures. Upon customer request, data-bearing devices are physically shredded to ensure secure and compliant data destruction. Our processes follow industry standards, including R2v3 and RIOS certifications.
All materials are first assessed for reuse or refurbishment to extend product life where possible. Items that cannot be reused are dismantled and sorted into material streams such as metals, plastics, batteries, and electronic boards. These materials are then sent to certified downstream partners for specialized refining and recovery of valuable resources, including precious metals, ensuring responsible and environmentally compliant recycling.
Recovered materials are sent to certified downstream partners specializing in refining and resource recovery, including the extraction of valuable materials such as precious metals. This process supports environmentally responsible recycling and sustainable end-of-life electronics management.
To ensure compliance with environmental regulations and workplace safety standards, we are unable to accept appliances for cooling & refrigeration, large household, lighting components, liquids & liquid containing items, and medical/biohazardous equipment. For more information, visit our excluded materials section.
All battery-containing materials, including lithium-ion, rechargeable, nickel-metal hydride (NiMH), and sealed lead-acid (SLA) batteries, are managed in accordance with established safety and environmental standards.
Batteries are identified, removed where applicable, and segregated from general electronic waste to ensure proper handling and risk mitigation. All materials are stored and processed using controlled procedures designed to prevent hazards such as thermal events, leakage, or contamination.
Our battery handling processes are aligned with industry-recognized frameworks, including R2v3 and RIOS, supporting responsible downstream recycling, environmental protection, and worker safety.
All battery materials are directed to certified downstream partners for compliant recycling and material recovery.